Windsor Palace Copacabana - Rio de Janeiro

This place suits me perfectly! Amenities like free wi-fi, 24-hour reception, rooftop pool, and luggage storage make my stays enjoyable. The staff even helped me print important documents during my first visit. Highly recommend choosing this hotel for a lovely experience. I'm coming back for Christmas!

Our rooms at this place were great-sized on lower floors. The service offered was excellent...

The breakfast was hot with amazing fresh fruit and also European tastes, and the restaurant's offer was excellent. The location was favourable - just walking distance from everywhere we wanted to go. We dined extremely close to the hotel at Xodozin.

The facilities are very nice, clean, the staff is helpful, which does not detract from the fact that when they arrived they were very sparing at the time of check in. The location of the hotel is good, it's minutes away from Copacabana beach and very close to the Metro (a recommendation: don't use the metro at around 4 or 5 in the afternoon, it's almost impossible to get on), there are plenty of shops and places to eat around here. The pool is small but it's good for the kids, the view is very nice. It has a bar and in the same place there are some machines to exercise. For me, the best thing about the hotel by far is the breakfast, super varied and well attended, I would come back just for that.

parking lot is not in the premises, staff takes it and brings it (you have to ask in advance). Another very minor thing, there is a charge for the use of the internet in the lobby PCs, I have been in much simpler hotels and service has been free.

The venue is reliable, with high quality food and perfect location close to many resturants & bars. Location really close to banks, supermarkets and the Metro, a Lebanese restaurant and one block from the beach.

comfortable room, huge king size bed, full bathroom with large marble vanity and excellent shower. Large closet with safe, best frigobar I knew, central air conditioning. practical balcony with table and chairs to see some beach and Sugar Loaf from the 13th floor. In my stay, quiet. Complete breakfast (fruits, cakes, bills, cold cuts, juices, yogurt, eggs, bacon, etc. with constant attention and impeccable cotton table linen, in comfortable living room with marble floor and walls.

printer in the lobby doesn't work, you know it! In reception they couldn't print me a document either, because they couldn't open the file. Outside the hotel, corner of Siqueira is always full of "bustling" people, surroundings are full of people in street situations, is repeated in many places in Copacabana. I was assaulted at 9:30 p. m. on the rambla near post 4 by two thieves armed with a 30 cm knife. There wasn't a single police officer on the entire Copacabana waterfront, when they showed up they stayed parked in the patrol car. With the insecurity in Rio, it would be essential that they constantly circulate along the waterfront, on ATVs or at least on bicycles.

The hotel is of an old building (like all the buildings of Copacabana) but in good condition, the rooms show to have been remodeled and modernized. They are comfortable, spacious and clean. The hotel is well located, has several restaurants nearby where you can eat for R30 per person (the normal price does not go below R50 per person). In front of the hotel there is a pantry where you can buy baked goods, drinks, snacks and food for those travelling with children. This is good information as eating in Brazil is not cheap at all.

I didn't like Copacabana. It's very dirty, old, there are many people in street situation wandering, begging and sleeping in the street, showing signs of alcoholism and/or drug use, which also transmits insecurity. The smell of urine is normal on the street because of the amount of people living there. I didn't like it, I wouldn't stay in Copacabana again. Ipanema is at R5 in uber and it is something else entirely.

We stayed only one night and we liked our room very much. As a matter of courtesy, we were accommodated in a superior room, 1505. The room was clean, we had at our disposal a robe and slippers, the slippers really end up being a great comfort since the traveler does not travel with those of his house. I loved that detail. The bathroom was comfortable, clean, with details that make the stay more pleasant and comfortable having all the elements available in the bathroom as well. The shower is spectacular, the water comes out in such a way that it seems that you are getting a massage, the water temperature was easy to regulate, something to keep in mind and that is very important is that the water of the shower did not come out at any time as it usually happens in others where everything is wet. The beautiful pool area, we could not use it because we were for a short time and decided to go out for a walk in the city, but it looked very nice and clean which is very important for me. Someday when I return to Rio this hotel will be a safe option. I have recommended it too. First of all I did not want to forget to mention the good attention of the hotel staff from the entrance, reception to those who were in the room where we were having breakfast. Very attentive to all the details and kind. We had a beautiful stay, thank you very much!

The units are modern, spotless.

Security

The smell in the rooms is not very good. The hotel don't have iron available for the customers. The tel price is very expensive.

The rooms are excellent. The perfect shower. The always impeccable cleanliness, what you need is lent to you, plugs, irons, cutlery, everything is reached. They serve the room's minibar daily, so it's difficult to consume something and then replace it. The exceptional pool service. If you go on excursions they give you towels every day. The breakfast has a great variety, every day you can have different things for breakfast. They have information about different tours, that's very good. The taxis look for you while you wait in the quiet hall. They have a foreign currency exchange box, although they give you less than in other houses (like the one around the block, for example). The rooms have a safe service. There is also laundry and hanger service.

In my experience, everything turned out perfect. Nothing to criticize.

Proximity to Copacabana beach and activities; private balconies; friendly door and front desk staff; and well kept rooms.

No free Internet and slow/inadequate elevators.

They gave us a room at 8:30A.M. local time on check in. It was clean.

Plumbing was not good. Toilet was extremely noisy. Room was not made up until 3:00P. M. on Sunday

Family friendly and well located

The staff here are helpful, especially the bartender up on the roof who made sure to get my drinks just right. I also loved the pool and bar combo.

It wasn't exactly a bargain, but still acceptable for what you get.

Windsor Palace is very close to the beach, bus and metro stops, restaurants and night market. Breakfast is excellent. Room and beach towels are clean and new. Staff is very helpful.

Lifts are slow